Mitel 6863
VoIP phone | 3-way call capability | SIP, RTCP, RTP, SRTP | 2 lines
Main Specification
| Product Description | Mitel 6863 - VoIP phone - 3-way call capability |
|---|---|
| Product Type | VoIP phone |
| Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
| VoIP Protocols | SIP, RTCP, RTP, SRTP |
| Voice Codecs | G.722, G.729, G.711u, G.711a, G.726, iLBC, BV-32, BV-16, G.722.2 |
| Lines Supported | 2 lines |
| Intercom | Yes |
| Speakerphone | Yes (digital duplex) |
| Call Services | Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability |
| Display | LCD display - monochrome |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX |
General
| Product Type | VoIP phone |
|---|
Phone Features
| Call Services | Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability |
|---|---|
| Dialer Type | Keypad |
| Dialer Location | Base |
| Conference Call Capability | 3-way |
| Intercom | Yes |
| Speakerphone | Yes (digital duplex) |
| Menu Operation | Yes |
| Programmable Buttons Qty | 3 |
| Indicators | Visual ringer light, voice message waiting indicator, speakerphone indicator, mute indicator |
| Additional Functions | Intercom |
| Additional Features | Built-in web server, Aastra Hi-Q |
IP Telephony
| Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
|---|---|
| VoIP | Yes |
| VoIP Protocols | SIP, RTCP, RTP, SRTP |
| Voice Codecs | G.722, G.729, G.711u, G.711a, G.726, iLBC, BV-32, BV-16, G.722.2 |
| Lines Supported | 2 lines |
| Quality of Service | IEEE 802.1Q (VLAN), Differentiated Services (DiffServ), IEEE 802.1p, Type of Service (ToS) |
| IP Address Assignment | DHCP, static |
| Security | IEEE 802.1X, TLS |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | TFTP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), TR-069, RTCP, RTP, SNTP |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX |
| Voice Features | Echo cancellation (ECN), packet loss concealment (PLC) |
| Network Features | Network Address Translation (NAT) |
Phone Memory
| Phone Directory Capacity | 200 names & numbers |
|---|---|
| Dialed Calls Memory | 100 |
| Caller ID Memory | 200 names & numbers |
Display
| Type | LCD display - monochrome |
|---|---|
| Display Location | Base |
| Diagonal Size | 2.75" |
| Display Resolution | 128 x 48 pixels |
| Display Languages | English, German, French, Italian, Spanish |
Miscellaneous
| Hearing Aid Compatible | Yes |
|---|---|
| Placing / Mounting | Wall-mountable, table-top |
| Included Accessories | Stand |
Product features
Remarkable audio
All 6800i Series SIP Phones feature Mitel's high definition Hi-Q audio technology to deliver enhanced performance and voice clarity. Integrating HD wideband audio codecs, advanced audio processing and hardware components that support a true wideband frequency range, the 6863i offers a superior voice experience on each audio path - handset or speaker - making conversations crystal clear and more life-like.Enhanced call management
With extensive storage capacity for personal directories, callers logs, redial lists, and 3 programmable keys the Mitel 6863i can improve efficiency by providing more call information with the push of a button. With dedicated hard keys including: transfer, callers list, hold, redial, goodbye, options, 2 volume keys, mute (with LED) and speaker (with LED) as well as a 4-way navigation with select/OK key, the 6863i is easy to use and efficient for your everyday telephone use.Environmentally friendly
The efficient PoE - which is a convenient alternative to traditional AC power adaptors, along with other built-in low power management features showcase the 6863i's environmentally friendly design.Key selling points
- Remarkable audio
- Large color screen display
- Flexible headset options
- Environmentally friendly
References
MPN: 80C00005AAA-A
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04/06/2026 03:40:13