Dell Upgrade from 2Y Collect & Return to 2Y Basic Onsite
Extended service agreement | parts and labour (for desktops) | 2 years | on-site | 10x5
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 2Y Basic Onsite - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Product features
Service coverage
This extended service agreement includes coverage of parts and labor for maintenance of your equipment, minimizing unexpected costs associated with repairs.On-site support
The on-site service ensures that qualified technicians can resolve issues directly at your location, reducing the time and effort needed for repairs.Technical assistance
Enjoy the benefits of phone consulting and web support, allowing for efficient problem-solving and guidance when needed, without the hassle of waiting for traditional service.Business hours availability
Service is available during business hours, ensuring that support is accessible when it is most needed to maintain productivity.Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: ADMM_2CR2OS
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13/10/2026 21:06:59