Dell Upgrade from 2Y Collect & Return to 3Y Basic Onsite
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 10x5
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 3Y Basic Onsite - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday Technical support - web support - 3 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 3 years - availability: business hours / Monday-Friday |
|---|
Product features
Comprehensive service plan
The extended service agreement covers all necessary support for a period of 3 years, ensuring that any issues can be addressed promptly and effectively.On-site convenience
With this service, support is provided directly at your location, reducing downtime and increasing productivity as repairs and maintenance are handled right where you need them.Inclusive support options
In addition to on-site service, the package includes phone and email consulting, along with web support, making it easy to get help whenever it is required.Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: ADMM_2CR3OS
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13/10/2026 20:22:22