Dell Upgrade from 3Y Basic Onsite to 3Y Alienware Care
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | response time: 1-2 business days | for Alienware Area-51
£80.98
inc VAT
£67.48 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Onsite to 3Y Alienware Care - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Class of Equipment | Desktops |
| Designed For | Alienware Area-51 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 1-2 business days Technical support - phone or chat support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Alienware Area-51 |
|---|
Product features
Reliable service agreement
This extended service agreement covers a full three-year period, ensuring customers have continued support for their desktops.Quick response times
With a response time of 1-2 business days, users can expect timely assistance that minimizes disruptions to their workflow.Inclusive support options
The service package includes parts and labor, ensuring that all necessary repairs are managed easily without extra costs.Comprehensive diagnosis support
Customers can utilize web support and remote diagnosis, which streamline troubleshooting and enhance the overall service experience.Accessible assistance
With available phone or chat support, users have immediate access to help when they need it, improving service satisfaction.Key selling points
- 24x7 gaming-ready support – Around-the-clock access to Dell technicians trained on Alienware systems and common gaming issues.
- Faster, more convenient resolution – Includes advanced troubleshooting and, where available, onsite or advanced exchange options after remote diagnosis to get systems back in the game quickly.
- Accidental Damage coverage on eligible configs – Protection for qualified drops, spills and surges helps avoid unexpected repair bills when accidents happen.
- Optimized for high-performance use – Designed specifically for gaming and creator workloads, helping keep Alienware systems tuned, updated and ready for demanding titles.
- Alienware-branded PCs can be marketed with Alienware Care as a single, easy-to-understand support label built from existing Premium Support / Premium Support Plus + AD entitlements.
References
MPN: ADMM_3OS3AC
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