Dell Upgrade from 1Y Basic Onsite to 4Y ProSupport
Extended service agreement | parts and labour (for desktops) | 4 years | on-site | 10x5 | response time: NBD | for Dell 24 All-in-One EC24250, 27 All-in-One EC27250
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 4Y ProSupport - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | Dell 24 All-in-One EC24250, 27 All-in-One EC27250 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell 24 All-in-One EC24250, 27 All-in-One EC27250 |
|---|
Product features
Faster, more reliable support services designed for small business
Dell ProSupport is your support services solution. With faster, more reliable support services designed to address the technology challenges you face today, Dell ProSupport is focused on your needs, time demands and budget. For small businesses without an IT professional on staff, Dell ProSupport takes care of both you and your employees' technology support needs seven days a week, 24 hours a day.Support in no time
With Dell ProSupport you get direct access to certified technicians in the Dell Expert Center in virtually no time. You also receive how-to assistance for common questions on popular small business software applications like Microsoft Office, Adobe Acrobat and Photoshop and help configuring simple wired and wireless networks. Dell treats you like the professional you are and works diligently to get you up and running as quickly as possible so that you can get back to your business.Support designed with you in mind, for peace of mind
Dell ProSupport is designed for organizations with limited or no dedicated IT staff. Your employees receive 24x7 direct break-fix hardware support plus how-to support on popular software applications. When productivity is key to the success of your organization, you need to know that your employees can find the help they need to perform their everyday tasks efficiently. And when every technical issue is business-critical, you need to know you have 24x7 access to the Dell Expert Center for immediate phone troubleshooting and problem resolution. Dell ProSupport provides that peace of mind.The help you need to run your business: Dell ProSupport key features
Dell ProSupport provides the how-to help and getting started advice your employees need to stay productive in their daily activities. Your employees have 24x7 phone or online access to: virus and spyware help, application assistance, getting started advice and remote assistance.Key selling points
- Faster, more reliable support services designed for small business
- Support in no time
- Support designed with you in mind, for peace of mind
- Virus and spyware help
- Application assistance
- Getting started advice
- Remote assistance
References
MPN: AI_1OS4PS
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04/06/2026 08:06:53