Dell Upgrade from 1Y Basic Onsite to 2Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 1 year (2nd year) | on-site | 10x5 | for Alienware 16 Area-51 AA16250, 18 Area-51 AA18250
£155.02
inc VAT
£129.18 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 2Y Basic Onsite - extended service agreement - 1 year - 2nd year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 2nd year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Alienware 16 Area-51 AA16250, 18 Area-51 AA18250 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 2nd year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday Technical support - web support - 1 year - availability: business hours / Monday-Friday Technical support - e-mail consulting - 1 year - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Alienware 16 Area-51 AA16250, 18 Area-51 AA18250 |
|---|
Product features
Comprehensive support
The upgraded service agreement encompasses a full range of support options, including parts and labor, ensuring all repair needs are met on-site.Round-the-clock availability
Service is available 24 hours a day, Monday through Sunday, providing continuous support and minimizing interruptions to operations.Multi-channel consulting
Access to phone, email, and web consulting allows users to choose their preferred method of communication, enhancing the support experience.Key selling points
- This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.
- Onsite support only after scripted remote diagnosis (depending on system and location) - technician and/or part is dispatched usually within 1–2 business days after remote diagnosis confirms a covered issue.
- Business Hours only phone, email or chat support (not including support for Software related issues).
- Advanced Exchange (for monitors, docks, some peripherals) – Basic Hardware Service may use next business day Advanced Exchange: Dell ships a replacement unit the next business day after phone/online diagnosis, subject to availability and region.
References
MPN: ANMM_1OS2OS
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