Dell Upgrade from 1Y Basic Onsite to 2Y Alienware Care
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | response time: 1-2 business days | for Alienware 16 Area-51 AA16250, 16 Aurora AC16250, 16X Aurora AC16251
£203.06
inc VAT
£169.22 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 2Y Alienware Care - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
| Designed For | Alienware 16 Area-51 AA16250, 16 Aurora AC16250, 16X Aurora AC16251 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: 1-2 business days Technical support - phone or chat support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Alienware 16 Area-51 AA16250, 16 Aurora AC16250, 16X Aurora AC16251 |
|---|
Product features
Comprehensive coverage
This extended service agreement provides thorough support for your desktop, ensuring all parts and labor are included. This allows users to focus on gaming without worrying about unexpected repairs.Timely support
With a response time of 1-2 business days, assistance is quickly available when needed. This swift service ensures minimal downtime and keeps your system running smoothly.Flexible assistance options
Users benefit from multiple support channels, including web support, phone, chat, and remote diagnosis. This flexibility allows customers to choose the most convenient form of assistance for their needs.On-site service convenience
The on-site service feature enhances convenience by bringing support directly to your location. This eliminates the need to transport your system for repairs, making it easier for you to receive the help needed.Key selling points
- 24x7 gaming-ready support – Around-the-clock access to Dell technicians trained on Alienware systems and common gaming issues.
- Faster, more convenient resolution – Includes advanced troubleshooting and, where available, onsite or advanced exchange options after remote diagnosis to get systems back in the game quickly.
- Accidental Damage coverage on eligible configs – Protection for qualified drops, spills and surges helps avoid unexpected repair bills when accidents happen.
- Optimized for high-performance use – Designed specifically for gaming and creator workloads, helping keep Alienware systems tuned, updated and ready for demanding titles.
- Alienware-branded PCs can be marketed with Alienware Care as a single, easy-to-understand support label built from existing Premium Support / Premium Support Plus + AD entitlements.
References
MPN: ANVM_1OS2AC
What our Customers think about us!
Page generated at:
28/08/2026 21:19:41