Dell Upgrade from 1Y Basic Onsite to 2Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 1 year (2nd year) | on-site | 10x5 | for Alienware 16 Area-51 AA16250, 16 Aurora AC16250, 16X Aurora AC16251
£127.15
inc VAT
£105.96 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 2Y Basic Onsite - extended service agreement - 1 year - 2nd year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 2nd year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Alienware 16 Area-51 AA16250, 16 Aurora AC16250, 16X Aurora AC16251 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 2nd year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday Technical support - web support - 1 year - availability: business hours / Monday-Friday Technical support - e-mail consulting - 1 year - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Alienware 16 Area-51 AA16250, 16 Aurora AC16250, 16X Aurora AC16251 |
|---|
Product features
Comprehensive support
The upgraded service agreement encompasses a full range of support options, including parts and labor, ensuring all repair needs are met on-site.Round-the-clock availability
Service is available 24 hours a day, Monday through Sunday, providing continuous support and minimizing interruptions to operations.Multi-channel consulting
Access to phone, email, and web consulting allows users to choose their preferred method of communication, enhancing the support experience.Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: ANVM_1OS2OS
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