Dell Upgrade from 2Y Collect & Return to 2Y Alienware Care
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | response time: 1-2 business days
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 2Y Alienware Care - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: 1-2 business days Technical support - phone or chat support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Reliable support coverage
The 2Y Alienware Care upgrade ensures customers receive support for their Dell desktops over a two-year period, extending the peace of mind associated with ownership.Convenient on-site service
With on-site location service, customers benefit from expert assistance directly at their premises, enhancing accessibility during support requests.Quick response time
The commitment to a response time of 1-2 business days means that potential issues are addressed swiftly, minimizing disruption to productivity.Comprehensive service offerings
Included services such as parts and labor, web support, remote diagnosis, and phone or chat support ensure that users have multiple options to resolve their concerns effectively.Key selling points
- Extended service agreement for 2 years
- Includes parts, labor, web support, remote diagnosis, and phone or chat support
- On-site support for added convenience
- Response time of 1-2 business days
- Comprehensive coverage for Dell desktops
References
MPN: ANVM_2CR2AC
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04/06/2026 04:58:47