Dell Upgrade from 2Y Collect & Return to 2Y Alienware Care

Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | response time: 1-2 business days

MPN ANVM_2CR2AC
Manufacturer DELL
QuickCode 1695855
Qty immediately available 30
Total stock 1000
£104.59 inc VAT
£87.16 ex VAT
Quantity in Cart:

We are an Authorised Gold Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 2Y Collect & Return to 2Y Alienware Care - extended service agreement - 2 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Response Time 1-2 business days
Class of Equipment Notebooks

General

Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Response Time 1-2 business days
Class of Equipment Notebooks

Details

Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: 1-2 business days Technical support - phone or chat support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
Product features

Reliable support coverage

The 2Y Alienware Care upgrade ensures customers receive support for their Dell desktops over a two-year period, extending the peace of mind associated with ownership.

Convenient on-site service

With on-site location service, customers benefit from expert assistance directly at their premises, enhancing accessibility during support requests.

Quick response time

The commitment to a response time of 1-2 business days means that potential issues are addressed swiftly, minimizing disruption to productivity.

Comprehensive service offerings

Included services such as parts and labor, web support, remote diagnosis, and phone or chat support ensure that users have multiple options to resolve their concerns effectively.
Key selling points
  • Extended service agreement for 2 years
  • Includes parts, labor, web support, remote diagnosis, and phone or chat support
  • On-site support for added convenience
  • Response time of 1-2 business days
  • Comprehensive coverage for Dell desktops
References

MPN: ANVM_2CR2AC

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