Dell Upgrade from 2Y Collect & Return to 3Y Alienware Care
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | response time: 1-2 business days
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 3Y Alienware Care - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 1-2 business days Technical support - phone or chat support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Reliable service agreement
This extended service agreement ensures support for a full period of three years, allowing users to enjoy peace of mind regarding their Dell desktops.Comprehensive coverage
Inclusion of both parts and labor in the service agreement helps minimize unexpected repair costs and simplifies the support process.Convenient on-site service
With on-site service available, users benefit from timely repairs without the need to transport the equipment, enhancing efficiency.Versatile support options
The package includes web support, remote diagnosis, and phone or chat support, giving users various ways to get assistance based on their preferences.Prompt response time
The commitment to a response time of 1-2 business days ensures that issues are addressed quickly, thus reducing downtime and keeping systems operational.Key selling points
- Extended service agreement for three years
- Comprehensive support including parts and labor
- On-site service for convenience
- Multiple support channels available
- Response time of 1-2 business days
References
MPN: ANVM_2CR3AC
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04/06/2026 07:46:05