Dell Upgrade from 3Y Basic Onsite to 3Y Alienware Care
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | response time: 1-2 business days
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Onsite to 3Y Alienware Care - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 1-2 business days Technical support - phone or chat support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Reliable service agreement
This extended service agreement covers a full three-year period, ensuring customers have continued support for their desktops.Quick response times
With a response time of 1-2 business days, users can expect timely assistance that minimizes disruptions to their workflow.Inclusive support options
The service package includes parts and labor, ensuring that all necessary repairs are managed easily without extra costs.Comprehensive diagnosis support
Customers can utilize web support and remote diagnosis, which streamline troubleshooting and enhance the overall service experience.Accessible assistance
With available phone or chat support, users have immediate access to help when they need it, improving service satisfaction.Key selling points
- 3-year extended service agreement
- On-site service with a response time of 1-2 business days
- Includes parts and labor for repairs
- Access to web support and remote diagnosis
- Phone or chat support for assistance
References
MPN: ANVM_3OS3AC
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04/06/2026 07:51:17