APC On-Site Service On-Site Warranty Extension
Extended service agreement | parts and labour (for UPS and power devices) | 1 year | on-site | business hours | response time: NBD | for Galaxy VS GVSUPS20, GVSUPS25
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All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | APC On-Site Service On-Site Warranty Extension - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | Business hours |
| Class of Equipment | UPS and power devices |
| Covered Configurations | UPS 20-25 kVA |
| Designed For | Galaxy VS GVSUPS20KF, GVSUPS20KFS, GVSUPS20KG, GVSUPS20KGS, GVSUPS20KH, GVSUPS20KHS, GVSUPS25KF |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | Business hours |
| Class of Equipment | UPS and power devices |
| Covered Configurations | UPS 20-25 kVA |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: business hours Technical support - inspection - 1 year - on-site - availability: business hours - 1 visit per year Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - travel expense coverage - 1 year |
|---|
Compatibility Information
| Designed For | Schneider Electric Galaxy VS GVSUPS20KF, GVSUPS20KFS, GVSUPS20KG, GVSUPS20KGS, GVSUPS20KH, GVSUPS20KHS, GVSUPS25KF |
|---|
Product features
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.Key selling points
- Includes Labor, Travel and Parts
- Includes one Inspection Visit
- On-Site Remedial Repairs
- Inspection Visit
- Environmental Inspection
References
MPN: WOE1YR-VS1-A25
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