Seagull Standard Maintenance and Support
Technical support | for BarTender Automation Edition | 1 printer | phone consulting | 5 years | business hours
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Main Specification
| Product Description | Seagull Standard Maintenance and Support - technical support - for BarTender Automation Edition - 5 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | Business hours |
| Software Title | BarTender Automation Edition |
| Licence Qty | 1 printer |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | Business hours |
Software
| Software Title | BarTender Automation Edition |
|---|---|
| Installation Type | Locally installed |
| Licence Qty | 1 printer |
Details
| Service & Support | Phone consulting - 5 years - response time: 2 business hours - availability: business hours - severity urgent Phone consulting - 5 years - response time: 4 business hours - availability: business hours - severity high Phone consulting - 5 years - response time: 8 business hours - availability: business hours - severity normal Phone consulting - 5 hours - response time: 12 business hours - availability: business hours - severity low Web support - 5 years - response time: 2 business hours - availability: business hours - severity urgent Web support - 5 years - response time: 4 business hours - availability: business hours - severity high Web support - 5 years - response time: 8 business hours - availability: business hours - severity normal Web support - 5 years - response time: 12 business hours - availability: business hours - severity low E-mail consulting - 5 years Web knowledge base access - 5 years New releases update - 5 years |
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