AudioCodes Channel Managed Packaged Services
Extended service agreement | parts and labour | 1 year | repair time: 10 business days
Main Specification
| Product Description | AudioCodes Channel Managed Packaged Services extended service agreement - 1 year |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 1 year |
| Repair Time | 10 business days |
General
| Service Included | Parts and labour |
|---|---|
| Full Contract Period | 1 year |
| Repair Time | 10 business days |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - repair time: 10 business days Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 1 year New releases update - 1 year Product info support - e-mail consulting - 1 year - availability: 9 hours a day / Monday-Friday |
|---|
Product features
Support
The extended service agreement covers all necessary support for complicated network devices, ensuring all components function correctly throughout their lifecycle.Included parts and labor
This service covers both parts and labor, minimizing downtime and ensuring that any repairs are handled promptly and efficiently.Regular updates available
Stay current with regular updates for new releases, allowing system enhancements and improvements to be implemented without additional hassle.Expert phone consulting
Receive specialized assistance through phone consulting, providing teams with the guidance needed to navigate challenges effectively.Key selling points
- Access to the iSupport online tool for managing service requests
- All software updates and upgrades, including patches, maintenance releases and major version releases
- Hardware Return and Repair (R&R) service
References
MPN: CHMP-M1K_S4/YR
What our Customers think about us!
Page generated at:
14/10/2026 01:26:56