AudioCodes Channel Managed Packaged Services
Extended service agreement | parts and labour | 1 year | pick-up and return | for Mediant 800
Main Specification
| Product Description | AudioCodes Channel Managed Packaged Services extended service agreement - 1 year - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 1 year |
| Designed For | Mediant 800 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 1 year |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - pick-up and return Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday New releases update - 1 year Technical support - e-mail consulting - 1 year |
|---|
Compatibility Information
| Designed For | AudioCodes Mediant 800 |
|---|
Product features
Support
The extended service agreement covers all necessary support for complicated network devices, ensuring all components function correctly throughout their lifecycle.Included parts and labor
This service covers both parts and labor, minimizing downtime and ensuring that any repairs are handled promptly and efficiently.Regular updates available
Stay current with regular updates for new releases, allowing system enhancements and improvements to be implemented without additional hassle.Expert phone consulting
Receive specialized assistance through phone consulting, providing teams with the guidance needed to navigate challenges effectively.Key selling points
- Access to the iSupport online tool for managing service requests
- All software updates and upgrades, including patches, maintenance releases and major version releases
- Hardware Return and Repair (R&R) service
References
MPN: CHMP-M800_S5/YR
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13/10/2026 22:14:56