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AudioCodes Channel Managed Packaged Services 9x5 Program - extended service agreement - 1 year - carry-in
Type
Extended service agreement
Service Included
Parts and labour
Location
Carry-in
Return Shipment
At manufacturer expense
Full Contract Period
1 year
Class of Equipment
Complicated network devices
Designed For
Mediant 500, 500 E-SBC, 500 MSBR
General
Service Included
Parts and labour
Location
Carry-in
Return Shipment
At manufacturer expense
Full Contract Period
1 year
Class of Equipment
Complicated network devices
Details
Service & Support
Extended service agreement - parts and labour - 1 year - carry-in
Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
New releases update - 1 year
Compatibility Information
Designed For
AudioCodes Mediant 500, 500 E-SBC, 500 MSBR
Product features
Comprehensive support
With a full year of extended service agreement, customers receive coverage for parts and labor, ensuring their network devices are always in optimal condition.
Dedicated technical assistance
Benefit from Monday to Friday access to technical support, including phone consulting and new releases updates, within the service hours of 8:00 AM to 5:00 PM, providing peace of mind and minimal downtime.
Hassle-free maintenance
The carry-in location service coupled with return shipment at the manufacturer's expense offers a convenient and cost-effective solution for equipment maintenance and support.
Key selling points
1 year of comprehensive service and support for network devices
Parts and labor included, ensuring full coverage and peace of mind
Monday-Friday technical support with 9 hours a day availability
Access to phone consulting and new releases update for up-to-date operation
Carry-in service with return shipment at manufacturer expense for maintenance
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
