SonicWall Support 24X7
Extended service agreement | replacement (for appliance with up to 100 users licence) | 1 year
Main Specification
| Product Description | SonicWall Support 24X7 extended service agreement - 1 year |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Covered Configurations | Appliance with up to 100 users licence |
General
| Service Included | Replacement |
|---|---|
| Full Contract Period | 1 year |
| Covered Configurations | Appliance with up to 100 users licence |
Details
| Service & Support | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - 1 year Extended service agreement - replacement - 1 year |
|---|
Product features
Comprehensive support options
The service provides a variety of support avenues including phone consulting and web support, allowing customers to choose the method that works best for their needs.Timely replacement services
Ensuring minimal downtime, this service includes replacement options for defective equipment, allowing for swift recovery and continued operation.Updated product information
Stay informed with regular updates on new releases and enhancements, ensuring that your network devices are always using effective software.Technical support accessibility
Get access to dedicated technical support to resolve any issues quickly and effectively, ensuring seamless network operation.Key selling points
- Direct access - 24x7x365 access to a team of seasoned support engineers located at a SonicWALL Enterprise TAC
- Around-the-clock support - 24 x 7 x 365 telephone, email and Web-based technical support
- Software/firmware updates - for all software and firmware updates and upgrades
- Hardware replacement - advance Exchange for replacement of defective hardware
- Support tools - for access to SonicWALL's electronic support tools
References
MPN: 01-SSC-1775
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04/06/2026 05:10:27