Dell Upgrade from 3Y ProSupport to 4Y ProSupport
Extended service agreement | parts and labour (for notebooks) | 1 year (4th year) | on-site | 10x5 | response time: NBD
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Main Specification
| Product Description | Dell Upgrade from 3Y ProSupport to 4Y ProSupport - extended service agreement - 1 year - 4th year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 4th year |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 4th year |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Enhanced support
Upgrade from 3Y ProSupport to 4Y ProSupport offers an additional year of comprehensive support for parts and labor, ensuring your system remains in excellent condition.On-site convenience
With on-site service available the next business day, you can expect prompt repairs without the need to leave your location, minimizing downtime and disruption.Around-the-clock assistance
Gain peace of mind with 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis, ensuring help is always just a call or click away.Comprehensive coverage
The extended service agreement includes both parts and labor for the 4th year, offering a seamless service experience without additional costs for repairs.Key selling points
- Extended service agreement for the 4th year
- Next business day on-site response
- 24/7 technical support including phone and web
- Includes parts and labor for comprehensive coverage
References
MPN: DNL3_3PS4PS
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