Dell Upgrade from 1Y Basic Onsite to 4Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 3 years (2nd/3rd/4th year) | on-site | 10x5
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 4Y Basic Onsite - extended service agreement - 3 years - 2nd/3rd/4th year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Support Period | 2nd, 3rd and 4th year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Support Period | 2nd, 3rd and 4th year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday Technical support - web support - 3 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 3 years - availability: business hours / Monday-Friday |
|---|
Product features
Extended coverage
Enjoy peace of mind with the Dell Upgrade from 1Y Basic Onsite to 4Y Basic Onsite service, offering comprehensive on-site support for parts and labor over a full 4-year period. This extended service agreement ensures that any issues with your Dell product will be addressed directly at your location, minimizing downtime and keeping your operations running smoothly.Dedicated support
Gain access to a wide range of technical support services with the Dell extended service agreement. From Monday to Friday, benefit from on-site service availability, phone consulting, web support, and email consulting. This multi-channel support ensures you have the assistance you need, whenever you need it, throughout the 2nd, 3rd, and 4th year of your product's life.Comprehensive assistance
The Dell Upgrade from 1Y Basic Onsite to 4Y Basic Onsite service encompasses all aspects of technical support, including parts and labor for repairs, and expert consulting via phone, web, and email. This holistic approach to service ensures that your Dell product receives the attention it deserves, with solutions tailored to your specific needs.Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: DMMM_1OS4OS
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13/10/2026 20:21:52