Dell Upgrade from 1Y ProSupport to 4Y ProSupport Plus
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 10x5 | response time: NBD | for Dell 14 Premium DA14250, 16 Premium DA16250
£544.08
inc VAT
£453.40 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y ProSupport to 4Y ProSupport Plus - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Dell 14 Premium DA14250, 16 Premium DA16250 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell 14 Premium DA14250, 16 Premium DA16250 |
|---|
Product features
Comprehensive support coverage
This extended service agreement provides four years of support, ensuring customers have access to assistance throughout the contract period.On-site service availability
Trained technicians come to your location to address issues, reducing downtime and enhancing operational efficiency.Variety of support options
Includes essential services such as phone consulting, email consulting, remote diagnosis, and access to a web knowledge base for quick resolutions.Swift response time
Next business day response time ensures urgent issues are addressed promptly, minimizing potential disruptions to business operations.Flexible service hours
Available 10 hours a day, Monday to Friday, allows for convenient support during regular business hours.Key selling points
- Maximum uptime with predictive and self‑healing support - SupportAssist technology helps detect issues before users are impacted and can automatically create cases and run remediation scripts on eligible systems, reducing both incidents and time to resolution.
- Accidental Damage protection for real‑world use - Coverage for qualified drops, spills and electrical surges on supported devices helps customers avoid unexpected repair bills and device replacement costs, especially in high‑risk or highly mobile environments.
- Data control with Keep Your Hard Drive - If a covered drive fails, customers keep the drive and its contents while Dell replaces the hardware-supporting compliance, audit and data‑privacy requirements where sensitive data cannot leave the premises.
- Priority, 24x7 access to experts plus NBD onsite repair - Customers get around‑the‑clock priority routing to experienced ProSupport engineers and next business day onsite service after remote diagnosis for covered issues, helping resolve problems faster and minimize downtime.
- Lower IT burden and more predictable costs - By bundling advanced support, logistics, and protection in a single offer, ProSupport Plus reduces the volume and complexity of break/fix work for IT and helps avoid unplanned out‑of‑warranty expenses over the PC lifecycle.
References
MPN: DMMM_1PS4PSP
What our Customers think about us!
Page generated at:
04/06/2026 01:44:08