Dell Upgrade from 2Y Basic Onsite to 4Y Basic Onsite

Extended service agreement | parts and labour (for notebooks) | 2 years (3rd/4th year) | on-site | 10x5

MPN DMMM_2OS4OS
Manufacturer DELL
QuickCode 1679353
Qty immediately available 30
Total stock 1000
£131.57 inc VAT
£109.64 ex VAT
Quantity in Cart:

We are an Authorised Gold Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 2Y Basic Onsite to 4Y Basic Onsite - extended service agreement - 2 years - 3rd/4th year - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Support Period 3rd and 4th year
Service Availability 10 hours a day / 5 days a week
Class of Equipment Notebooks

General

Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Support Period 3rd and 4th year
Service Availability 10 hours a day / 5 days a week
Class of Equipment Notebooks

Details

Service & Support Extended service agreement - parts and labour - 2 years - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday
Product features

Extended coverage

The Dell Upgrade from 2Y Basic Onsite to 4Y Basic Onsite extends the service and support for your Dell product to a full 4 years, ensuring on-site parts and labor support when you need it. This comprehensive coverage provides peace of mind, knowing that your technology investment is protected for an extended period.

Rapid response

With a commitment to next business day response, Dell ensures that any issues with your product are addressed swiftly and efficiently. This service is designed to minimize downtime and keep your operations running smoothly, with support available Monday through Friday.

Diverse support options

This upgrade includes a variety of technical support services, such as phone consulting, web support, and email consulting. These options offer flexibility and convenience, allowing you to choose the support method that best fits your needs and schedule.
Key selling points
  • Onsite support after remote diagnosis.
  • Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References

MPN: DMMM_2OS4OS

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