Dell Upgrade from 2Y Basic Onsite to 4Y Basic Onsite
Extended service agreement | parts and labour (for notebooks) | 2 years (3rd/4th year) | on-site | 10x5
Main Specification
| Product Description | Dell Upgrade from 2Y Basic Onsite to 4Y Basic Onsite - extended service agreement - 2 years - 3rd/4th year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 3rd and 4th year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 3rd and 4th year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Product features
Extended coverage
The Dell Upgrade from 2Y Basic Onsite to 4Y Basic Onsite extends the service and support for your Dell product to a full 4 years, ensuring on-site parts and labor support when you need it. This comprehensive coverage provides peace of mind, knowing that your technology investment is protected for an extended period.Rapid response
With a commitment to next business day response, Dell ensures that any issues with your product are addressed swiftly and efficiently. This service is designed to minimize downtime and keep your operations running smoothly, with support available Monday through Friday.Diverse support options
This upgrade includes a variety of technical support services, such as phone consulting, web support, and email consulting. These options offer flexibility and convenience, allowing you to choose the support method that best fits your needs and schedule.Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: DMMM_2OS4OS
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13/10/2026 20:21:47