Dell 5Y Keep Your Hard Drive
Extended service agreement | no drive return (for notebooks) | 5 years | for Pro Max 14, 14 MC14250, 14 MC14255, 16, 16 MC16250, 16 MC16255, 18
Main Specification
| Product Description | Dell 5Y Keep Your Hard Drive - extended service agreement - 5 years |
|---|---|
| Type | Extended service agreement |
| Service Included | No drive return |
| Full Contract Period | 5 years |
| Class of Equipment | Notebooks |
| Covered Configurations | Hard drive only |
| Designed For | Pro Max 14 MC14250, 14 MC14255, 14 Premium MA14250, 16 MC16250, 16 MC16255, 16 Plus MB16250, 16 Premium MA16250, 18 Plus MB18250 |
General
| Service Included | No drive return |
|---|---|
| Full Contract Period | 5 years |
| Class of Equipment | Notebooks |
| Covered Configurations | Hard drive only |
Details
| Service & Support | Extended service agreement - no drive return - 5 years |
|---|
Compatibility Information
| Designed For | Dell Pro Max 14 MC14250, 14 MC14255, 14 Premium MA14250, 16 MC16250, 16 MC16255, 16 Plus MB16250, 16 Premium MA16250, 18 Plus MB18250 |
|---|
Product features
Greater security
Your sensitive data and hard drive never have to leave your control. Retaining physical possession of a failed hard drive is an effective way to help ensure security of classified, proprietary or sensitive data.Complete control
By keeping failed hard drives in-house, you decide how and when to dispose of your data, on your own terms. Tracking failed hard drives in-transit becomes a non-issue. Covers multiple drives in a system and multiple failures.Compliance enablement
Help comply with current data privacy regulations and internal company policies by ensuring sensitive information on your hard drives is not compromised.Mitigation
Proper control/disposition of sensitive data can mitigate risk of expensive civil liability by helping risk to prevent potential exposure of confidential customer data or intellectual property.Key selling points
- Stronger data security and compliance - By allowing customers to retain failed drives, KYHD helps support data‑privacy, regulatory and audit requirements where storage media must remain on‑site or under the organization's control.
- Simple add‑on to existing support - KYHD works alongside ProSupport or ProSupport Plus for PCs, adding an extra layer of data protection without changing how hardware repairs are requested or delivered.
- Predictable risk and costs - Keeping the drive eliminates the need for special destruction or chain‑of‑custody arrangements with a third party, helping reduce risk, simplify processes and avoid unplanned costs tied to handling failed media.
References
MPN: DPMN_5HD
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04/06/2026 05:53:29