Dell 5Y Keep Your Hard Drive
Extended service agreement | no drive return (for notebooks) | 5 years | for Pro 13, 14, 14 PC14250, 14 PC14255, 15, 16, 16 PC16250, 16 PC16255
Main Specification
| Product Description | Dell 5Y Keep Your Hard Drive - extended service agreement - 5 years |
|---|---|
| Type | Extended service agreement |
| Service Included | No drive return |
| Full Contract Period | 5 years |
| Class of Equipment | Notebooks |
| Covered Configurations | Hard drive only |
| Designed For | Pro 13 Plus PB13250, 13 Plus PB13255, 13 Premium PA13250, 14 Essential PV14250, 14 Essential PV14255, 14 PC14250, 14 PC14255, 14 Plus PB14250, 14 Plus PB14255, 15 Essential PV15250, 15 Essential PV15255, 16 PC16250, 16 PC16255, 16 Plus PB16250, 16 Plus PB16255 |
General
| Service Included | No drive return |
|---|---|
| Full Contract Period | 5 years |
| Class of Equipment | Notebooks |
| Covered Configurations | Hard drive only |
Details
| Service & Support | Extended service agreement - no drive return - 5 years |
|---|
Compatibility Information
| Designed For | Dell Pro 13 Plus PB13250, 13 Plus PB13255, 13 Premium PA13250, 14 Essential PV14250, 14 Essential PV14255, 14 PC14250, 14 PC14255, 14 Plus PB14250, 14 Plus PB14255, 15 Essential PV15250, 15 Essential PV15255, 16 PC16250, 16 PC16255, 16 Plus PB16250, 16 Plus PB16255 |
|---|
Product features
Greater security
Your sensitive data and hard drive never have to leave your control. Retaining physical possession of a failed hard drive is an effective way to help ensure security of classified, proprietary or sensitive data.Complete control
By keeping failed hard drives in-house, you decide how and when to dispose of your data, on your own terms. Tracking failed hard drives in-transit becomes a non-issue. Covers multiple drives in a system and multiple failures.Compliance enablement
Help comply with current data privacy regulations and internal company policies by ensuring sensitive information on your hard drives is not compromised.Mitigation
Proper control/disposition of sensitive data can mitigate risk of expensive civil liability by helping risk to prevent potential exposure of confidential customer data or intellectual property.Key selling points
- Stronger data security and compliance - By allowing customers to retain failed drives, KYHD helps support data‑privacy, regulatory and audit requirements where storage media must remain on‑site or under the organization's control.
- Simple add‑on to existing support - KYHD works alongside ProSupport or ProSupport Plus for PCs, adding an extra layer of data protection without changing how hardware repairs are requested or delivered.
- Predictable risk and costs - Keeping the drive eliminates the need for special destruction or chain‑of‑custody arrangements with a third party, helping reduce risk, simplify processes and avoid unplanned costs tied to handling failed media.
References
MPN: DPNB_5HD
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04/06/2026 08:05:15