Dell Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport Advanced Exchange
Extended service agreement | replacement (for monitors) | 3 years | shipment | response time: NBD | for Pro 75 Plus 4K Touch Monitor P7525QT
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport Advanced Exchange - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Monitors |
| Designed For | Pro 75 Plus 4K Touch Monitor P7525QT |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Monitors |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell Pro 75 Plus 4K Touch Monitor P7525QT |
|---|
Product features
Comprehensive support
The extended service agreement covers a full contract period of 3 years, ensuring that users receive ongoing support for their Dell monitors throughout the duration of the agreement.Quick response time
With a next business day response time, customers can expect timely assistance to minimize any disruptions to their workflow.Accessible consulting options
Included phone and email consulting services provide users with direct access to experts for resolutions to their issues.Self-service resources
Access to a web knowledge base allows users to find helpful information and solutions at their convenience.Efficient troubleshooting
Remote diagnosis capabilities enable support teams to identify and resolve issues swiftly, leading to improved efficiency.Key selling points
- Active upsell beyond the standard 3-year Limited Hardware Warranty with Advanced Exchange, with the ability to extend coverage up to 5 years-clearly treated as a live offer, not retired.
- 24x7 expert support for critical displays – ProSupport gives customers round-the-clock access to Dell engineers for help with monitor setup, configuration, and troubleshooting, so issues get resolved quickly and reliably.
- Fast replacement with Advanced Exchange – If a covered hardware fault is confirmed, Dell ships a replacement monitor-often the next business day-so users can keep working while returning the original unit, reducing downtime and disruption.
- Enterprise-grade protection for key workspaces – Designed for business environments, this offer pairs premium technical support with predictable, easy logistics, making it ideal for meeting rooms, trading floors, design studios, and any workspace that can't afford monitor outages.
References
MPN: E746_3AE3PAE
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04/06/2026 03:33:56