Ricoh Assurance Program Bronze for Low-Volume Product Segment
Extended service agreement | parts and labour (for scanners) | 5 years | on-site | response time: 8 h | repair time: 8 hours | Upgrade, must be purchased within 30 days of the product purchase | for Ricoh fi-7600, fi-7700, fi-7700S
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Main Specification
| Product Description | Ricoh Assurance Program Bronze for Low-Volume Product Segment - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 8 hours |
| Repair Time | 8 hours |
| Pricing Type | Upgrade, must be purchased within 30 days of the product purchase |
| Class of Equipment | Scanners |
| Designed For | Ricoh fi-7600, fi-7700, fi-7700S |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 8 hours |
| Repair Time | 8 hours |
| Pricing Type | Upgrade, must be purchased within 30 days of the product purchase |
| Class of Equipment | Scanners |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h - repair time: 8 hours Technical support - phone consulting - 5 years Technical support - web support - 5 years |
|---|
Compatibility Information
| Designed For | Ricoh fi-7600, fi-7700, fi-7700S |
|---|
Product features
Comprehensive support
This extended service agreement includes coverage for essential parts and labor, ensuring that all aspects of the scanner are supported without hidden costs.Convenient on-site service
Service technicians will come directly to the customer's location, offering a streamlined approach to maintenance and repairs of scanning equipment.Prompt response and repair
With an 8-hour response time for service requests and a repair time of 8 hours, users can expect quick resolution of issues to maintain productivity.Additional support channels
The service includes phone consulting and web support, providing multiple avenues for assistance to address any inquiries or issues effectively.Key selling points
- Telephone hotline support
- Online support
- Parts, labor and shipping/travel included
References
MPN: U5-BRZE-LVP
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