Ricoh Assurance Program Silver for Mid-Volume Product Segment
Extended service agreement | parts and labour (for scanners) | 5 years | on-site | response time: 8 h | repair time: 8 hours | Upgrade, must be purchased within 30 days of the product purchase | for Ricoh fi-7800, fi-8820, fi-8930, fi-8950
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Ricoh Assurance Program Silver for Mid-Volume Product Segment - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
8 hours
Repair Time
8 hours
Pricing Type
Upgrade, must be purchased within 30 days of the product purchase
Class of Equipment
Scanners
Designed For
Ricoh fi-7800, fi-8820, fi-8930, fi-8950
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
8 hours
Repair Time
8 hours
Pricing Type
Upgrade, must be purchased within 30 days of the product purchase
Class of Equipment
Scanners
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h - repair time: 8 hours
Technical support - phone consulting - 5 years
Technical support - web support - 5 years
Extended service agreement - replacement - 5 years - if repair is impossible
Compatibility Information
Designed For
Ricoh fi-7800, fi-8820, fi-8930, fi-8950
Product features
Efficient on-site service
With an impressive 8-hour repair time and response time, the Ricoh Assurance Program ensures that any issues with your mid-volume scanners are addressed promptly and efficiently, minimizing downtime and keeping your operations smooth.
Comprehensive support
This extended service agreement covers both parts and labor, ensuring that your equipment is always running efficiently. Additionally, with phone and web support included, help is always just a call or click away, providing peace of mind and easy access to technical assistance.
Key selling points
8-hour on-site repair and response time ensures quick resolution of issues
Includes both parts and labor, offering comprehensive coverage
Phone and web support for easy access to technical assistance
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
