Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
Extended service agreement | parts and labour (for desktops) | 2 years (2nd/3rd year) | on-site | business hours / 5 days a week | response time: NBD | NPOS | for Dell Canvas 27; Precision 3240, 3260, 3431, 3440, 3450, 3460, 3640, 3650
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 2 years - 2nd/3rd year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Desktops |
| Designed For | Dell Canvas 27; Precision 3240 Compact, 3240 Compact BTX, 3260 Compact, 3431, 3440 Small Form Factor, 3440 XE Small Form Factor, 3450 Small Form Factor, 3450 XE Small Form Factor, 3460 Small Form Factor, 3640 Tower, 3640 XE Tower, 3650 Tower |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell Canvas 27 Dell Precision 3240 Compact, 3240 Compact BTX, 3260 Compact, 3431, 3440 Small Form Factor, 3440 XE Small Form Factor, 3450 Small Form Factor, 3450 XE Small Form Factor, 3460 Small Form Factor, 3640 Tower, 3640 XE Tower, 3650 Tower |
|---|
Key selling points
- Covers repair or replacement for hardware issues only
- Onsite support after scripted remote diagnosis
- Business Hours only phone support (not including support for Software related issues)
References
MPN: FW3L3_1OS3OS
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04/06/2026 07:28:37