HPE Proactive Care 24x7 Software Service
Technical support | for HPE StoreOnce VSA Software | 50 TB capacity | phone consulting | 4 years | 24x7 | response time: 2 h
Main Specification
| Product Description | HPE Proactive Care 24x7 Software Service - technical support - for HPE StoreOnce VSA Software - 4 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 4 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | HPE StoreOnce VSA Software |
| Licence Qty | 50 TB capacity |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 4 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | HPE StoreOnce VSA Software |
|---|---|
| Installation Type | Locally installed |
| Licence Qty | 50 TB capacity |
Details
| Service & Support | Phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 4 Years New releases update - 4 Years |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: H0TM7E
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04/06/2026 04:11:06