HPE Proactive Care 24x7 Service
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 4 h | for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
£9,853.31
inc VAT
£8,211.09 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years |
|---|
Compatibility Information
| Designed For | P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A |
|---|
Product features
Reliable on-site support
Provides prompt on-site assistance to address technical issues, ensuring minimal disruption to operations.Continuous service availability
Available 24 hours a day, seven days a week to provide support whenever it’s needed.Swift response times
Features a response time of 4 hours, allowing for quick identification and resolution of challenges.Comprehensive service inclusion
Includes services such as parts, labor, phone consulting, and web knowledge base access.Efficient remote diagnosis
Utilizes remote diagnosis capabilities to analyze and resolve issues without delay.Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
References
MPN: H1DX6E
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04/06/2026 01:11:37