HPE Proactive Care Exchange Service
Extended service agreement | parts and labour | 4 years | on-site | 24x7 | response time: 4 h | for P/N: JH321AR
RRP: £10,369.00 inc VAT
£10,040.02
inc VAT
£8,366.68 ex
VAT
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3%
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All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Exchange Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: JH321AR |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years New releases update - 4 Years Product info support - web knowledge base access - 4 Years |
|---|
Compatibility Information
| Designed For | P/N: JH321AR |
|---|
Product features
Responsive and accessible support
With a service availability of 24 hours a day and a response time of 4 hours, the HPE Proactive Care Exchange Service ensures assistance is always at hand to minimize downtime and enhance operational efficiency.Comprehensive service inclusion
This service covers both parts and labor, ensuring that all necessary resources are provided for effective resolution of issues without hidden costs.Proactive resources
Users benefit from phone consulting and access to a web knowledge base, empowering teams with the information and support they need to manage their systems effectively.Efficient remote diagnosis
The inclusion of remote diagnosis capabilities allows for prompt identification and resolution of issues without the need for an on-site visit, saving time and resources.Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources
- Identification of risks and issues through regular device-based proactive scans
References
MPN: H2HM2E
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