HPE Foundation Care Call-To-Repair Service
Extended service agreement | parts and labour | 4 years | on-site | 24x7 | repair time: 6 hours
£13,727.03
inc VAT
£11,439.19 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Foundation Care Call-To-Repair Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years New releases update - 4 Years Product info support - web knowledge base access - 4 Years |
|---|
Product features
Comprehensive on-site support
Receive support at your location whenever issues arise, ensuring minimal disruption to your operations.Round-the-clock availability
Enjoy peace of mind with a service available 24 hours a day, 7 days a week, ready to address your needs at any time.Swift response and repair times
Experience a response time of 2 hours and repair within 6 hours, reducing downtime for your equipment.Inclusive support resources
Access a wealth of support resources, including phone consulting, web knowledge base, and remote diagnostics to help resolve issues swiftly.Key selling points
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates
References
MPN: H2JS6E
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