HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | repair time: 6 hours
£7,801.55
inc VAT
£6,501.29 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years Comprehensive defective material retention - 3 years |
|---|
Product features
Efficient support coverage
The extended service agreement provides assurance against unexpected issues, allowing businesses to operate with confidence knowing expert support is readily available.Rapid response time
With a swift response time of 2 hours, the service ensures that assistance is on the way quickly, reducing potential downtime and disruptions.Service options
Parts and labor included in the service agreement eliminate hidden costs and streamline repairs, making it easy for businesses to plan their maintenance budgets.Accessible resources
Offering phone consulting and web knowledge base access, the service supports customers with immediate information and solutions to various queries.Flexible distance coverage
With support extending up to 160 km from the customer site, this service provides dependable care to a wider range of businesses, ensuring everyone receives the help needed.Key selling points
- Extended service agreement for reliable support
- On-site service with 24/7 availability
- Response time of 2 hours
- Service with parts and labor included
- Accessible resources for ongoing product support
References
MPN: H2JX9E
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