HPE Proactive Care Exchange Service Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h
£3,774.96
inc VAT
£3,145.80 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Exchange Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year |
|---|
Product features
Comprehensive support services
The HPE Proactive Care service includes phone consulting, allowing direct access to experts who can assist you with critical issues. This feature helps businesses resolve problems swiftly and effectively, improving operational efficiency.Flexible service availability
Available 24 hours a day, 7 days a week, the service ensures that you have access to support whenever it is required, regardless of time or day. This flexibility is essential for managing unforeseen issues that may arise outside of regular business hours.Quick response time
With a response time of 4 hours, the service aims to address any urgent concerns promptly. This level of service is crucial for minimizing downtime and keeping your operations running smoothly.Access to knowledge resources
In addition to personalized assistance, the service provides access to a web knowledge base. This resource empowers users to find solutions independently and enhance their understanding of the product.Updates on new releases
Included in the service are updates on new releases, ensuring that your systems remain current and able to take advantage of improvements and enhancements made to the product offerings.Key selling points
- 24/7 service availability for continuous support
- 4-hour response time to minimize business disruptions
- Includes phone consulting and remote diagnosis
- Access to a web knowledge base for self-service
- Covers new releases updates and product info support
References
MPN: H2SP5PE
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