HPE Foundation Care Next Business Day Service
Extended service agreement | parts and labour | 1 year | on-site | 9x5 | response time: NBD | for P/N: JW645A, JW646A, JW647A, JW648A
Main Specification
| Product Description | HPE Foundation Care Next Business Day Service - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: JW645A, JW646A, JW647A, JW648A |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year |
|---|
Compatibility Information
| Designed For | P/N: JW645A, JW646A, JW647A, JW648A |
|---|
Product features
Efficient support service
This service includes support for new releases and product information, ensuring that users are informed and can utilize their products efficiently.Rapid response capability
With a 2-hour response time, clients can expect quick assistance, minimizing disruptions and enhancing overall productivity.Direct expert consulting
Phone consulting allows users to connect directly with knowledgeable representatives to resolve issues.Comprehensive online resources
Access to a web knowledge base means users can find answers and solutions at their convenience, supporting their operational needs.Key selling points
- Escalation management
- HPE electronic remote support solution
- Access to electronic support information and services
References
MPN: H3EL1E
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04/06/2026 05:56:48