HPE Foundation Care 24x7 Service

Extended service agreement | parts and labour | 5 years | on-site | 24x7 | response time: 4 h | for P/N: JX929A, JX930A, JX931A, JX932A

MPN H4WF8E
Manufacturer HPE
QuickCode 1314780
Qty immediately available 0
Total stock 0
RRP: £4,341.00 inc VAT
£4,219.18 inc VAT
£3,515.98 ex VAT
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All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Foundation Care 24x7 Service - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Designed For P/N: JX929A, JX930A, JX931A, JX932A

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years

Compatibility Information

Designed For P/N: JX929A, JX930A, JX931A, JX932A
Product features

Responsive service availability

The service is available on-site, ensuring that technical support can be provided immediately when needed. This availability allows for quick intervention in critical situations.

Comprehensive coverage

The service includes essential components such as parts and labor, allowing customers to receive support without worrying about additional costs associated with repairs and parts replacement.

Efficient issue resolution

With a response time of 4 hours, this service is structured to minimize downtime and ensure operations can resume as swiftly as possible after an incident.

Enhanced support resources

Customers have access to phone consulting and a web knowledge base, providing a variety of resources to assist with troubleshooting and system maintenance.

Proactive system updates

The service includes updates for new releases, ensuring that systems are kept up to date and perform optimally at all times.
Key selling points
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
  • Software support
  • Installation advisory support
  • Software features and operational support
  • Software product and documentation updates
References

MPN: H4WF8E

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