HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty
Extended service agreement | parts and labour (for servers) | 1 year | on-site | 9x5 | response time: NBD | for ProLiant DL580 Gen8, DL580 Gen8 Base, DL580 Gen8 High Performance
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL580 Gen8, DL580 Gen8 Base, DL580 Gen8 High Performance |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year Comprehensive defective material retention - 1 year |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL580 Gen8, DL580 Gen8 Base, DL580 Gen8 High Performance |
|---|
Product features
HPE Proactive Care can help you to improve the return on your investment with features designed to
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish. Help provide recommendations for firmware version and software patching on supported products to help prevent problems. Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.Key selling points
- Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
References
MPN: H5UT5PE
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04/06/2026 05:29:21