HPE Foundation Care Exchange Service
Extended service agreement | replacement | 3 years | shipment | 24x7 | response time: 4 h | for FlexNetwork 5940, 5940 2-slot, 5940 48p, 5940 4-slot
Main Specification
| Product Description | HPE Foundation Care Exchange Service - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | FlexNetwork 5940, 5940 2-slot Chassis, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 4-slot Chassis |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years |
|---|
Compatibility Information
| Designed For | HPE FlexNetwork 5940, 5940 2-slot Chassis, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 4-slot Chassis |
|---|
Product features
Enhanced support availability
Benefit from 24/7 service availability that allows businesses to receive assistance at any time, ensuring that support is always accessible.Swift response time
With a response time of 4 hours, issues are addressed quickly, allowing businesses to minimize downtime.Comprehensive service inclusion
The service includes essential features such as replacement, remote diagnosis, and phone consulting to cover various support needs.Key selling points
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates
References
MPN: H6AV3E
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04/06/2026 05:11:41