HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention
Extended service agreement | parts and labour | 3 years | on-site | 24x7 | response time: 4 h | for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Main Specification
| Product Description | HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | FlexNetwork 5940, 5940 2-slot Chassis, 5940 32-port 40GbE QSFP+, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 48p 10GbE SFP/SFP+ and 6p 40/100GbE QSFP28, 5940 4-slot Chassis |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years Comprehensive defective material retention - 3 years |
|---|
Compatibility Information
| Designed For | HPE FlexNetwork 5940, 5940 2-slot Chassis, 5940 32-port 40GbE QSFP+, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 48p 10GbE SFP/SFP+ and 6p 40/100GbE QSFP28, 5940 4-slot Chassis |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources
- Identification of risks and issues through regular device-based proactive scans
References
MPN: H6AW6E
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04/06/2026 05:27:51