HPE Proactive Care 24x7 Service
Extended service agreement | parts and labour | 4 years | on-site | 24x7 | response time: 4 h | for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Main Specification
| Product Description | HPE Proactive Care 24x7 Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | FlexNetwork 5940, 5940 2-slot Chassis, 5940 32-port 40GbE QSFP+, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 48p 10GbE SFP/SFP+ and 6p 40/100GbE QSFP28, 5940 4-slot Chassis |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years |
|---|
Compatibility Information
| Designed For | HPE FlexNetwork 5940, 5940 2-slot Chassis, 5940 32-port 40GbE QSFP+, 5940 48p 10GBaseT and 6p 40/100GbE QSFP28, 5940 48p 10GbE SFP/SFP+ and 6p 40/100GbE QSFP28, 5940 4-slot Chassis |
|---|
Product features
Flexible, comprehensive, and cost-effective
HPE provides tailored proactive reporting, consultation, recommendations, and operations support for your HPE hardware and software. This service gives you three primary benefits to help ensure your IT infrastructure remains stable and reliable.Save time focus on your business
HPE Proactive Care Service gives you rapid access to technology experts and information to help you optimize your operations; accelerate analysis, troubleshooting, and problem resolution, and improve the availability and stability of your IT devices and systems.Key selling points
- Flexible, comprehensive, and cost-effective
- Save time focus on your business
References
MPN: H6AY8E
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04/06/2026 04:11:58