HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty
Extended service agreement | parts and labour (for servers) | 1 year | on-site | 24x7 | response time: 4 h | for ProLiant DL380 Gen9
Main Specification
| Product Description | HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL380 Gen9, DL380 Gen9 Base, DL380 Gen9 Entry, DL380 Gen9 High Performance, DL380 Gen9 Performance, DL380 Gen9 Scale-up SAP HANA Tailored Datacenter Integration Compute Block, DL380 Gen9 Special |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Comprehensive defective material retention - 1 year |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL380 Gen9, DL380 Gen9 Base, DL380 Gen9 Entry, DL380 Gen9 High Performance, DL380 Gen9 Performance, DL380 Gen9 Scale-up SAP HANA Tailored Datacenter Integration Compute Block, DL380 Gen9 Special |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: H6HE6PE
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04/06/2026 06:52:32