HPE Proactive Care Next Business Day Service Post Warranty
Extended service agreement | parts and labour (for servers) | 1 year | on-site | 9x5 | response time: NBD | for ProLiant DL360 Gen9
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL360 Gen9, DL360 Gen9 Base, DL360 Gen9 CMS, DL360 Gen9 Entry, DL360 Gen9 Performance, DL360 Gen9 Special Server |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL360 Gen9, DL360 Gen9 Base, DL360 Gen9 CMS, DL360 Gen9 Entry, DL360 Gen9 Performance, DL360 Gen9 Special Server |
|---|
Product features
HPE Proactive Care can help you to improve the return on your investment with features designed to
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish. Help provide recommendations for firmware version and software patching on supported products to help prevent problems. Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.Key selling points
- Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
References
MPN: H6KN1PE
What our Customers think about us!
Page generated at:
04/06/2026 06:45:53