LANDesk Technical Account Manager Advantage (14:1)
Technical support | for LANDesk Security Suite / Management Suite | phone consulting | 1 year | 8x5 | response time: 2 h
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Main Specification
| Product Description | LANDesk Technical Account Manager Advantage (14:1) - technical support - for LANDesk Security Suite / Management Suite - 1 year |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Software Title | LANDesk Security Suite / Management Suite |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 8 hours a day / 5 days a week |
Software
| Software Title | LANDesk Security Suite / Management Suite |
|---|
Details
| Service & Support | Phone consulting - 1 year - response time: 2 hours - availability: 8 hours a day / Monday-Friday - 2 contacts / 1 manager |
|---|
Product features
Enjoy the quality support of the advantage program
You can with a LANDesk Technical Account Manager assigned to your support needs. Having a Technical Account Manager (TAM) is like adding an extra member to your IT team - without adding extra head count.Specialist support with the advantage program
With the LANDesk Technical Account Manager Advantage Program, you have a LANDesk management suite or LANDesk security suite specialist for your product support needs. You won't explain your issue multiple times to multiple people. You enjoy personal support because each TAM is committed to only a limited number of accounts. Plus, you have direct landline and mobile phone access to your TAM, so there is no need to wait in a hold queue. And your TAM always works with your account and is familiar with your specific environment, processes and business goals and needs.Key selling points
- One of the highest levels of support available from LANDesk
- A named specialist contact for all your LANDesk management suite or LANDesk security suite technical support needs
- A single person who knows your business and will proactively help you gain the most value from your LANDesk investment
- Direct landline and mobile phone access to your TAM
- Two-hour response time
- Priority escalation of all your support issues
- Unlimited incident support
- Remote diagnostic support services
References
MPN: H6S19AAE
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04/06/2026 20:31:11