LANDesk Technical Account Manager Premier (7:1)
Technical support | for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk | phone consulting | 1 year | 8x5 | response time: 1 h
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Main Specification
| Product Description | LANDesk Technical Account Manager Premier (7:1) - technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - 1 year |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 8 hours a day / 5 days a week |
| Software Title | LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 8 hours a day / 5 days a week |
Software
| Software Title | LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk |
|---|
Details
| Service & Support | Phone consulting - 1 year - response time: 1 hour - availability: 8 hours a day / Monday-Friday - 3 contacts / 2 managers / 1 business advisor Training - 1 year - 2 vouchers Consulting - 1 year - on-site - 8 visits |
|---|
Key selling points
- A named specialist contact for all your technical support needs for your chosen product
- A two-person team of experts who know your business and will proactively help you gain the most value from your LANDesk investment
- Proactive technical mentoring and interactive quarterly summaries of your account, its status, and your return on investment
- Direct landline and mobile phone access to your TAM and business advisor
- Priority escalation of all your support issues
- Proactive information on patches, bug fixes, hot topics, and more
- A proactive TAM who's familiar with your specific environment, processes, and business goals and needs
- A specialist point of contact for your chosen LANDesk product support needs - no explaining an issue to multiple people multiple times
- Assigned placement with each TAM serving seven accounts or fewer
References
MPN: H6S23AAE
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04/06/2026 01:36:45