HPE Proactive Care Next Business Day Service Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 9x5 | response time: NBD | for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: Q1J00B, Q1J00BR, Q1J01A, Q1J01B, Q1J01BR, Q1J04A, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, Q1J79A, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday New releases update - 1 year Product info support - web knowledge base access - 1 year Technical support - remote diagnosis - 1 year Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | P/N: Q1J00B, Q1J00BR, Q1J01A, Q1J01B, Q1J01BR, Q1J04A, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, Q1J79A, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: H7JN6PE
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04/06/2026 05:55:02