HPE Critical Service
Extended service agreement | parts and labour | 5 years | on-site | 24x7 | repair time: 6 hours
Main Specification
| Product Description | HPE Critical Service - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Product info support - inspection - 5 years New releases update - quarterly updates - 5 years Technical support - remote monitoring - 5 years |
|---|
Key selling points
- Access to an assigned team of Hewlett Packard Enterprise specialists who know your business
- Business collaboration, operational and technical advice
- Change anticipation and change planning
- Direct connection to technical specialists for critical incidents
- Dispatch of hardware specialist for critical hardware incidents
- Real-time monitoring of your environment's stability
- Hardware repair commitments
References
MPN: HA112A5#0NY
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04/06/2026 20:29:48