HPE Foundation Care 24x7 Service

Extended service agreement | parts and labour (for 24TB storage array) | 4 years | on-site | 24x7 | response time: 4 h | for P/N: BB943A, BB943AAE

MPN H0RG7E
QuickCode 1262401
Qty immediately available 30
Total stock 9876
£2,146.72 inc VAT
£1,788.93 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Foundation Care 24x7 Service - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Covered Configurations 24TB storage array
Designed For P/N: BB943A, BB943AAE

General

Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Covered Configurations 24TB storage array

Details

Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years

Compatibility Information

Designed For P/N: BB943A, BB943AAE
Product features

On-site support

This service includes dedicated support at your location, ensuring prompt assistance for any issues that arise during business operations.

Responsive service availability

Available 24 hours a day, 7 days a week, the service ensures that help is always just a call away, providing reassurance to businesses.

Parts and labor inclusion

The service encompasses all necessary parts and labor, eliminating unexpected costs and ensuring that repairs can be performed quickly.

Additional support services

Access to phone consulting and a web knowledge base enhances the support experience, offering immediate resources for troubleshooting.

Rapid response protocols

With a response time of 4 hours for critical issues, this service prioritizes your business's stability and function in pressing situations.
Key selling points
  • Comprehensive 24x7 on-site support
  • Response time of 4 hours
  • Includes parts and labor for efficient service
  • Access to phone consulting and web knowledge base
  • Remote diagnosis to quickly identify issues
References

MPN: H0RG7E

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