HPE Proactive Care 24x7 Software Service

Technical support | for HPE StoreOnce VSA Software | upgrade licence | 50 TB capacity | upgrade from 20 TB capacity | phone consulting | 3 years | 24x7 | response time: 2 h

MPN H0TP3E
QuickCode 1290469
Qty immediately available 30
Total stock 9876
£4,055.22 inc VAT
£3,379.35 ex VAT
Quantity in Cart:

We are an Authorised Silver Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description HPE Proactive Care 24x7 Software Service - technical support - for HPE StoreOnce VSA Software - 3 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Software Title HPE StoreOnce VSA Software
Licence Type Upgrade licence
Licence Qty 50 TB capacity
Upgrade from 20 TB capacity

General

Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week

Software

Software Title HPE StoreOnce VSA Software
Installation Type Locally installed
Licence Type Upgrade licence
Licence Qty 50 TB capacity
Upgrade from 20 TB capacity

Details

Service & Support Phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 3 years New releases update - 3 years
Key selling points
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References

MPN: H0TP3E

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What our Customers think about us!

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