HPE Tech Care Critical Service Post Warranty
Extended service agreement | parts and labour (for servers) | 1 year | on-site | 24x7 | repair time: 6 hours | for ProLiant DL360 Gen10 Plus
MPN
H10YBPE
Manufacturer
Hewlett Packard Enterprise
QuickCode
1593394
Qty immediately available
30
Total stock
9876
£2,910.12
inc VAT
£2,425.10 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Tech Care Critical Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL360 Gen10 Plus |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Product info support - knowledge base access - 1 year Technical support - remote diagnosis - 1 year Technical support - visual remote guidance - 1 year New releases update - 1 year Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Product info support - web support - 1 year Technical support - outage management - 1 year |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL360 Gen10 Plus |
|---|
Product features
Rapid repair service
With a repair time of 6 hours and service availability 24 hours a day, 7 days a week, the HPE Pointnext Tech Care Critical Service Post Warranty ensures minimal downtime, keeping your operations running smoothly.Comprehensive coverage
This extended service agreement covers both parts and labor, providing peace of mind that your equipment is protected against unforeseen issues without additional costs.On-site convenience
Technicians are available to provide on-site service within 80 km of the customer site, offering personalized and immediate support directly where it's needed most.Key selling points
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
References
MPN: H10YBPE
What our Customers think about us!
Page generated at:
04/06/2026 08:45:04