HPE Proactive Care Next Business Day Service
Technical support | for HPE MSA Advanced Data Services Suite | phone consulting | 3 years | 24x7 | response time: 2 h | for P/N: Q0H99A, Q0H99AAE
MPN
H1K90A3#YYZ
Manufacturer
Hewlett Packard Enterprise
QuickCode
1433154
Qty immediately available
30
Total stock
9876
£672.04
inc VAT
£560.03 ex
VAT
Quantity in Cart:
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service - technical support - for HPE MSA Advanced Data Services Suite - 3 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | HPE MSA Advanced Data Services Suite |
| Designed For | P/N: Q0H99A, Q0H99AAE |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | HPE MSA Advanced Data Services Suite |
|---|---|
| Installation Type | Locally installed |
Details
| Service & Support | Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Web knowledge base access - 3 years New releases update - 3 years |
|---|
Compatibility Information
| Designed For | P/N: Q0H99A, Q0H99AAE |
|---|
Product features
Hardware support coverage window
The support is provided through standard business hours, and standard business days.Hardware support on-site response time
Next-business-day on-site response means that an HPE authorized representative will arrive at the customer’s site during the on-site coverage window to begin hardware maintenance service the next coverage day after the service request has been logged.Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Recommendations for firmware version and software patching on supported products to help prevent problems
- Improved availability through regular device-based proactive scans to help ensure that configurations are consistent with HPE practices
- Problem prevention by anticipating issues through automation tools and case history trend reporting
References
MPN: H1K90A3#YYZ
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